Returns & Exchanges
At Garde-Malade, we want you to be completely satisfied with your medical apparel. If your purchase doesn't meet your expectations, you can return or exchange any unwashed and unworn items within 30 days of delivery.
Initiate Your Request
Visit our online returns portal and enter your order number and zip code to select the items you wish to return or exchange.
Prepare Your Package
Place the items in their original packaging with all tags attached, ensuring the garments are free of hair, stains, or odors.
Print and Attach Label
Download the prepaid shipping label provided by our portal and securely affix it to the outside of your package.
Drop Off and Refund
Hand your package to the designated carrier; once received and inspected at our warehouse, your refund or exchange will be processed within 5-7 business days.
30-Day Window
Return within 30 days of delivery
Free Returns
Prepaid shipping label provided
Fast Refunds
5-7 business days processing